FAQs

How long does shipping take?

Once you’ve placed your order on the site, processing & fulfillment takes 1-2 days (unless ordered on Friday- that will be processed Monday). Once fulfilled, shipping takes about 4-6 days for regular shipping and 2-4 days for priority shipping. You will receive an email with tracking once the package has been sent out.

Note on pre orders: if you order multiple shades & one is a pre order, your order will ship on the date the pre order does. If you want an item shipped before the pre order item, you need to place separate orders

PRE ORDERS ARE SUBJECT TO LONGER TIMES THAN LISTED ON SITE DUE TO SHIPPING CLEARANCE REQUIRED BY THE FDA.

What shades are good for me if I have a big head?

But for real…we get this question a lot! So we’re here to help. If you’re someone looking for a flexible frame, you’ll do well with styles like The Troopers or the Troopers 2.0. Color examples, for reference on the site, include ones like “blue ice” (Troopers), and the “Fazers” (Troopers 2.0). We’re always here to help you pick the perfect pair, so don’t hesitate to reach out!

Do you have an affiliate program?

Yes we do! And we love bringing in new, motivated & awesome influencers to our team. If you’re interested in the affiliate program, go to our website to the "Join our Team" tab under the "About Us" tab. 

Do you offer wholesale prices?

We absolutely do! If you’re looking to expand the YEETZ family, then contact us at sales@yeetzofficial.com for more information

What is your refund/return policy?

We really care about your satisfaction with our product, so if you don’t like the product or it doesn’t fit, you have 30 days to return it from the purchase date for a full refund. All items that are returned must be sent to the address below & be sent back in the exact condition they were received in (i.e, no damage on the frames or lenses). Customer will not receive a return label for anything sent back to the YEETZ warehouse. 

Return Address: YEETZ Returns, 6901 Okeechobee Blvd Suite D5, West Palm Beach 33411

**Any issues with orders (damages, missing items, etc.) must be reported to the YEETZ Customer service team within 30 days of the package delivery date. Anything after that date would not be eligible for replacements, returns, or refunds of any kind. Please send an email to the following: info@yeetzofficial.com**